TERMS OF USE AND PURCHASE Updated 7 October 2026 · Applies to ibacuu.store Support, order enquiries and complaints: [email protected]. 1. Scope and transaction information These terms cover IBACUU accounts, wallet balances, digital purchases and API use. Products may include files, software, activation keys, accounts, activation links, service packages and access to AI models. Third-party names and logos identify products; their appearance does not establish that IBACUU is the brand owner, an official service or an authorised reseller. The product description, selected package and agreed order details at purchase determine the transaction. General terms cannot remove an advertised or agreed entitlement. Mandatory statutory rights continue to apply. 2. Before purchasing Review the deliverables, quantity, duration and start date, delivery method, activation requirements, device/software compatibility, region and account eligibility, delivery estimate, and support/warranty conditions. Some third-party offers apply only to eligible accounts. Any no-warranty condition, limited duration or disclosed risk of losing access must be made clear before purchase. Undisclosed requirements cannot automatically justify refusing responsibility after payment. Contact support if material information is missing or inconsistent. 3. Account security Provide an accessible email address and accurate information needed for fulfilment. Email verification, authentication and ownership checks may be required for particular functions. Keep passwords, OTPs, delivered credentials and API keys private; never publish them in reviews. Revoke or replace a potentially exposed key and report unusual transactions promptly. Incidents are assessed using evidence; customers are not automatically responsible for every error or unwanted transaction. 4. Product types and usage rights Downloads are delivered through protected order access. Keys may be tied to an application, device limit or identity. Accounts and activation links have product-specific instructions. Services requiring staff action may be fulfilled after payment. A usage licence does not automatically transfer copyright, source code, resale or redistribution rights. Sharing, modification or transfer must remain within disclosed permissions and applicable law. Customers must be authorised to use the accounts, devices and data they submit. 5. Packages and key duration Packages for the same product can have different day/month durations and device or identity conditions. The package settings recorded for the transaction apply; do not infer them from another package or the product name. Depending on the package, key validity starts at payment or delivery, not necessarily at first use. Calendar-based month durations follow the recorded expiry date. Check the order/key details for the specific deadline. Buying another package does not automatically extend an existing key unless offered. An expired or lawfully revoked key may stop authenticating. Key validity, subscription duration, support and warranty periods are separate, but IBACUU must still provide the duration and benefits it actually promised. 6. Prices, payments and wallet balances Prices are in VND and reflect valid discounts at purchase. Additional charges must be disclosed before confirmation. Later price changes do not apply retrospectively to confirmed purchases. Available methods may include wallet payment, PayOS or reconciled bank transfers. Payment is recognised after confirmation. Report wrong references, duplicate payments or discrepancies with the transaction reference and appropriately redacted evidence. The wallet is a balance for use at IBACUU, not a bank account or investment. The site has no automatic withdrawal or person-to-person balance transfer. Requests concerning unused deposits, mistaken deposits or repayment to a payment method are handled by email according to evidence, agreement and applicable law; deposits are not automatically non-refundable. IBACUU does not automatically repurchase an expired package. Check any third-party renewal terms when activating a linked subscription. 7. Delivery and order status Files, keys, credentials and links are delivered through protected order access with the applicable instructions. Orders requiring preparation or manual action may take time. Paid status does not mean every item has been delivered immediately, and mixed orders can be fulfilled in stages. If an agreed deliverable or deadline cannot be met, IBACUU will receive the enquiry and discuss waiting, a replacement with consent, or an appropriate refund. Check the order if an email is missing. Neither a missing email nor a “delivered” label alone proves whether correct, usable content was supplied; actual evidence matters. 8. Activation and third-party services Follow disclosed instructions and make only permitted account changes. Activation windows, regional eligibility, family-group requirements and supplier verification that affect usability must be disclosed before purchase. Third-party services can experience outages, additional verification, quota changes or policy changes. IBACUU distinguishes disclosed external risks from its own delivery/configuration errors and unfulfilled promises. Third-party dependence does not excuse every failure to supply what was sold. 9. Product-specific support and warranty Warranty applies only where offered, with the scope, period, conditions and remedies stated for that product/package. Assistance, warranty, key validity and subscription duration are distinct. Remedies may include guidance, repair, reissue, replacement or an appropriate refund within the commitment. No lifetime warranty, unlimited replacement or coverage of every third-party issue is implied. “Contact admin” identifies a support route; ask for clarification instead of assuming a universal warranty. 10. Products marked “No warranty” Where clearly disclosed before purchase, no warranty means no additional ongoing warranty or maintenance beyond the actual sale commitment. After correct delivery and fulfilment of promised benefits, a disclosed later supplier risk, expiry or misuse does not automatically entitle the customer to a free replacement. It does not permit non-delivery, wrong delivery, a key already invalid on receipt, or disregard of a promised duration or benefit. Such issues remain subject to investigation and appropriate correction, replacement or refund. Mandatory rights and complaints remain available. 11. AI API use and charges Keys can have an assigned model, expiry, quota and rate limits. Model availability can change with supply; unlimited quota or permanent availability is not promised. Public prices show the selling rate per 1,000,000 input, output, cache-read or cache-write tokens where applicable. Tokens are model-measured units, not visible character counts. Charges use recorded usage and the model's rules, potentially including internal processing counted by the supplier. The applicable rate is recorded for each request. Funds may be reserved before execution, settled against actual usage, and unused reserves released. Failed or interrupted requests may require reconciliation before the final charge is known; not every error is immediately settled or refunded. Use usage history and request IDs to report incorrect charges, duplicates or prolonged holds. Rates do not change retrospectively for recorded requests. 12. Lawful use and AI limitations AI output can be incorrect, incomplete or biased. Verify it before use, especially for important decisions. Absolute accuracy, 100% uptime or a particular business outcome is not guaranteed; this does not remove responsibility for service faults or billing errors. Do not use accounts or APIs for fraud, unauthorised access, attacks, unlawful content, intellectual-property infringement or personal-data processing without a lawful basis. Follow lawful product/provider conditions and do not bypass key limits or security checks. 13. Promotions and referrals Coupons, gifts and referral programmes follow their published conditions. Free benefits do not create a cash refund based on their advertised value. Refunds concern amounts actually paid for an eligible scope. Suspected abuse can be investigated and related benefits temporarily restricted. Action must have a basis, with reasons provided where permitted and an opportunity to respond; unrelated balances are not automatically forfeited. 14. Data and account restrictions Personal data is handled under the Privacy Policy. Do not submit secrets or other people's data without authority. Functions may be temporarily restricted for security, payment reconciliation, evidenced violations or lawful requirements. Where possible, IBACUU explains the reason, scope and support route. Restrictions do not automatically eliminate delivery/refund obligations or justify retaining funds without a basis. Email support remains available. 15. Support and disputes Email [email protected] with the purchasing email, order/request ID, package/model, time and issue. An order-linked support function may also be used if available. Send only necessary evidence, never passwords, OTPs, complete keys or sensitive banking data. IBACUU reviews evidence and discusses an appropriate remedy. For consumer negotiation requests covered by applicable law, receipt and commencement of negotiation are handled within seven working days of receipt; a refusal must be answered with reasons as required by law. This is a negotiation-processing deadline, not a guarantee that every refund or dispute finishes within seven days. Customers may seek reconsideration, contact consumer-protection organisations or competent authorities, or pursue lawful dispute resolution. Support is not conditional on waiving those rights. 16. Effective date and updates Updates apply prospectively within their stated scope. Later changes cannot automatically reduce confirmed-order benefits, increase agreed prices or impose new obligations. Material changes are appropriately communicated, and separate consent is obtained when required by law. Mandatory law prevails over inconsistent wording; other valid provisions remain applicable. Related policies: https://ibacuu.store/en/privacy and https://ibacuu.store/en/refund-policy.